FC 188 Privacy Policy – How We Protect Your Data

FC 188 is the data controller for all personal information collected through the FC 188 platform, including the website at fc188.best and any associated mobile interfaces. As the data controller, FC 188 determines the purposes and means of processing your personal data.

FC 188 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act of 2012 and the National Privacy Commission's guidelines. If you have questions or concerns regarding your personal data, you can reach the FC 188 DPO through the contact details provided at the end of this policy.

FC 188 collects personal data in several categories, depending on how you interact with the platform. Below is a breakdown of what we collect and for what purpose:

FC 188 does not collect sensitive personal information — such as health data, political affiliations, or biometric data — unless it is strictly required for identity verification purposes and only with your explicit consent.

FC 188 collects personal data through the following channels and interactions:

• Account registration: When you sign up for an FC 188 account, you provide your name, date of birth, contact details, and payment method information directly.
• Identity verification (KYC): During the verification process, you submit government-issued ID documents and, in some cases, a selfie or proof of address. This data is processed by our verification systems and stored securely.
• Deposits and withdrawals: Each financial transaction processed through FC 188 generates a record that includes the method used, amount, date, and associated payment details.
• Platform usage: FC 188 automatically collects certain technical data when you browse the site or use any feature — including your device type, IP address, pages visited, and session length.
• Customer support interactions: If you contact our support team, the conversation — whether through live chat or email — is recorded for quality assurance and dispute resolution purposes.
• Cookies and tracking technologies: FC 188 uses cookies and similar tools to improve your browsing experience and understand how players use the platform. See Section 6 for more details on cookies.

FC 188 processes your personal data only when there is a lawful basis for doing so. The legal bases we rely on under the Philippine Data Privacy Act include: the performance of a contract (your account agreement with FC 188), compliance with legal obligations, legitimate interests, and your explicit consent where required.

Specifically, FC 188 uses your personal data for the following purposes:

• Account management: Creating, maintaining, and managing your FC 188 account, including verifying your identity and processing your login requests.
• Payment processing: Facilitating deposits and withdrawals through GCash, Maya, and other Philippine payment methods connected to your account.
• Regulatory compliance: Meeting our obligations under Philippine gaming regulations and the Anti-Money Laundering Act (AMLA), including transaction monitoring and suspicious activity reporting to the AMLC when legally required.
• Fraud prevention and security: Detecting and preventing fraudulent activity, unauthorised account access, and any other security threats to the FC 188 platform and its players.
• Customer support: Responding to your queries, resolving disputes, and providing assistance with any issues related to your FC 188 account.
• Platform improvement: Analysing how players use FC 188 to identify areas for improvement, fix bugs, and develop new features that benefit the Philippine player community.
• Marketing communications: Sending you information about FC 188 promotions, bonuses, and relevant offers — but only if you have opted in to receive such communications. You can opt out at any time.
• Responsible gaming: Monitoring gaming activity to identify players who may need support and ensuring that FC 188's responsible gaming tools are functioning effectively.

FC 188 does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose:

Service Providers

FC 188 works with trusted third-party service providers who assist in operating the platform — including payment processors, identity verification providers, cloud hosting services, and customer support platforms. These providers are contractually bound to process your data only on FC 188's instructions and in accordance with data protection standards.

Game Software Providers

When you play a game on FC 188, certain technical data — such as your session ID and game activity — is shared with the relevant game software provider (such as Pragmatic Play, PG Soft, or Evolution) to facilitate the game and ensure correct payout calculations. These providers are independently licensed and operate under their own data protection frameworks.

Regulatory and Legal Authorities

FC 188 is required by law to share certain information with Philippine regulatory bodies, including the Anti-Money Laundering Council (AMLC) and gaming regulators, when legally obligated to do so. We may also disclose your data in response to valid court orders or requests from law enforcement agencies with proper jurisdiction.

FC 188 uses cookies — small text files stored on your device — along with similar technologies such as web beacons and local storage, to improve the functionality of the platform and understand how it is being used.

Types of Cookies We Use

• Essential cookies: These are necessary for FC 188 to function properly. They manage your login session, keep your cart or game state intact, and enable basic security features. Without these cookies, parts of the platform will not work correctly.
• Performance cookies: These collect anonymous information about how players navigate FC 188 — which pages they visit, how long they stay, and where they encounter errors. This data helps us improve the platform.
• Functional cookies: These remember your preferences on FC 188, such as your preferred language or display settings, so you do not have to reconfigure them each visit.
• Analytics cookies: FC 188 uses analytics tools to understand aggregate user behaviour on the platform. This data is anonymised and used solely for improving the player experience.

Managing Cookies

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect the functionality of certain features on FC 188. For more detailed instructions on managing cookies on common browsers, refer to your browser's help documentation.

FC 188 takes data security seriously. We implement a combination of technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

Our security measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the FC 188 servers
• Encrypted storage of sensitive personal and financial data at rest
• Two-factor authentication (2FA) available for account logins and withdrawal requests
• Access controls that limit FC 188 staff access to personal data on a need-to-know basis, with full audit trails
• Regular security audits and penetration testing of the FC 188 platform infrastructure
• Incident response procedures to detect, report, and respond to any data security breach in accordance with NPC notification requirements

FC 188 retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by Philippine law and gaming regulatory obligations.

Specific retention periods include:

• Account and identity data: Retained for the duration of your account and for a minimum of five years following account closure, as required under Philippine anti-money laundering regulations.
• Transaction records: Financial transaction records are kept for a minimum of five years in accordance with AMLA requirements and gaming regulatory guidelines.
• Gaming activity data: Your game history and betting records are retained for a period of at least three years, which may be extended if required for dispute resolution or regulatory review.
• Customer support records: Communications with FC 188 support are retained for a minimum of two years for quality assurance and dispute resolution purposes.
• Marketing preferences: Retained until you withdraw your consent or close your account, whichever comes first.

When the applicable retention period has expired and there is no overriding legal obligation to retain the data, FC 188 will securely delete or anonymise your personal information.

Under the Philippine Data Privacy Act of 2012, you have a number of rights in relation to your personal data held by FC 188. These rights are summarised below:

To exercise any of these rights, contact the FC 188 Data Protection Officer at support@fc188.best. FC 188 will respond to all valid requests within 15 business days, as required by the NPC. In some cases, we may need to verify your identity before processing your request to prevent unauthorised access to personal data.

FC 188 is strictly an 18+ platform. We do not knowingly collect, store, or process personal data from individuals under the age of 18. If you are a parent or guardian and believe that a minor has registered on FC 188 or provided their personal data to the platform, please contact us immediately at support@fc188.best.

Upon receiving a verified report of an underage user, FC 188 will:

• Immediately suspend the account pending investigation
• Delete all personal data associated with the minor's account in accordance with legal requirements
• Refund any deposits made by the minor's account to the originating payment method, subject to verification
• Report the incident to the relevant Philippine gaming regulatory authority if required

FC 188 uses a combination of registration controls, KYC verification, and ongoing monitoring to minimise the risk of underage access. If you share a device with minors, please ensure that your FC 188 account is kept logged out and your credentials are not accessible to anyone under 18.

FC 188 may update this Privacy Policy periodically to reflect changes in our data processing practices, updates to Philippine privacy regulations, or operational changes to the platform. The date of the most recent update is displayed at the top of this page.

When material changes are made to this Privacy Policy, FC 188 will notify registered players via email and/or through a prominent notice on the platform. We recommend reviewing this policy regularly so you stay informed of how your personal data is being handled.

Your continued use of FC 188 after a revised Privacy Policy has been published and notified constitutes your acceptance of the updated terms. If you do not agree with the changes, you may close your account by contacting FC 188 customer support.

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to raise a concern about how FC 188 handles your personal information, please get in touch with our Data Protection Officer:

• Email: support@fc188.best
• Platform: Via the live chat feature on FC 188 (available 24/7)

FC 188 aims to respond to all privacy-related enquiries within 15 business days. For complex requests requiring additional verification or investigation, we will inform you of any expected delay and the reason for it.